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Sep 7
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« Gwen Stefani Hawks Huckleberry Dolls | Main | Dunkin’ Donuts Get Serious about Expansion »
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From the little I have seen, I would agree that I am not convinvced that the new TV ads will change the general perception of department stores and more specifically Macy's. For those that actually shop at department stores, it may help, but otherwise, if one does not shop at department stores, they will have little interest in it. While I have watched this transition on a national level very closely, I seem to be a minority here in VT where everyone I know could not be bothered with the change. While I know that would not necessarily be the case in my former home of Philadelphia, PA, I also know Federated/Macy's cannot seem to get their act together there, and have been poor at best in responding to issues I have raised with them. While the May Company wrote me off when I contacted them, at least they responded...if they had only listened to what I said, maybe this merger would not have happened (would love to see the archives now of the May Company). If Federated is unable to respond to its customers (or even potential customers who hope they can succeed), then they may have more significant problems that excessive TV ads will not correct.
Posted by: Craig Klofach | September 7, 2006 4:48 PM | Permalink to Comment