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Jan10
Words to Avoid in Copywriting

Yesterday, an article I wrote was published on Entrepreneur.com entitled Misleading Marketing Copy.  The article discusses words and phrases that businesses should avoid or at the least use very cautiously when writing copy for ads or marketing materials.  These words and phrases could not only invite bad press, but they can also open advertisers up to potential legal problems.entrepreneur_logo.gif

Aside from negative repercussions, some words and phrases are so overused in copywriting that they have completely lost their meaning.  Instead of catching an audience's attention, words that were once powerful have become mundane and succeed not in driving customers to action but rather in boring them.

In the article, I provide five examples of words and phrases to avoid in copywriting:

  • Free (no cost, no investment, etc.)
  • Guarantee (promise, etc.)
  • Lowest price
  • Risk free or no risk
  • Up to or at least

Follow the link to read the full Misleading Marketing Copy article to learn more about how these words and phrases can damage otherwise great copy. 

Can you think of any other words and phrases that can open an advertiser up to legal troubles or negative publicity?  Alternatively, can you think of any other words and phrases that have lost their power and become fairly meaningless in advertisements?


7 Comments/Trackbacks




Wow, Susan - congratulations, that's wonderful that your article was published! Great tips, too.

» Susan Gunelius of MarketingBlurb.com gets Published on Entrepreneur.com from Know More Media
More Know More Media authors are making the headlines in their respective industry of expertise. This week Susan Gunelius, the author of our blog on marketing—MarketingBlurb.com—was independently published in Entrepreneur.com. Susan wrote ... [Read More]

Thank you, Easton!

Hi, Susan. Great tips - but one question. I often do give away freebies, such as eBooks, tip sheets, or other REAL information. My eBooks are include links to my forum, podcasts, other free resources. What is the best way to advertise something is free, without it coming off as sounding like a scam or "too good to be true" promo? Is there a strategy for legitimately giving something away for free?

Thanks-
Suzanne Wells

Great question, Suzanne. I think the important thing to remember is the word 'free' has lost some of its punch. There is nothing wrong with giving away a free item, but the important thing is to ensure that giveaway is meaningful or provides some value to your customers. Your giveaways are a reflection of your brand, so make sure your freebies live up to your brand image. Make sure your copy tells your customers what's in it for them if they take you up on your free offer. Tell them how it will benefit them, so they know it's not 'just another free gift' that's meaningless to them. Don't make them play connect the dots. Make the freebie have a perceived value for customers.

A controversial online marketer, James Brausch, actually did statistical analysis on tens of thousands of successful and unsuccessful ads, to determine which words are more likely to be profitable, and which ones are more likely to be unprofitable.

Based on the resulting data, he created a piece of software called Glyphius, which scores ads, headlines, salesletters, etc. for predicted profitability.

Interestingly, his results agree with you on the word "Free"... but apparently "Guarantee" is actually one of the words with extremely HIGH profitability scores.

Cheers,
Jim

Jim, I have heard of Glyphius, but I have not used it. I've actually heard mixed reviews about it. Looks like as far as Glyphius's statistical analysis is concerned, there are still some consumers who are not completely jaded and continue to respond positively and trustingly to the word guarantee. I'm not sure if that's a good thing or a bad thing though.

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